Verification failed | Verification not completed

What This Code Means

Where Users Usually See This Code

• During transfers that require additional confirmation
• When enabling new payment features or adding new payees
• In account onboarding or security checkpoints within banking apps

Why This Code Appears

• Verification step did not complete within required time or sequence
• Security checks did not meet acceptance thresholds
• Required verification information was missing or inconsistent
• Risk controls required additional verification not satisfied in that attempt

What Typically Happens Next

• The transaction or action is blocked and not processed
• The system may request a new verification attempt
• Some functions may remain limited until verification is completed successfully

What This Code Is Not

• It is not a payment decline based on issuer approval
• It is not a system outage by itself
• It is not confirmation that a transaction posted and then reversed

Troubleshooting Checklist

• □ Review whether the platform requested a specific verification step and whether it completed fully
• □ Check for any account notices indicating verification requirements or limitations
• □ Confirm whether verification failure occurs for one action or across multiple actions
• □ If verification failure persists, contact official support to clarify required verification steps for the account

Notes And Edge Cases