WS-37398-0 | Temporary ban

Industry

Gaming

Canonical

/gaming/error-codes/ws-37398-0/

Last Updated

Feb 25, 2026

Summary

This code indicates that the account has been temporarily restricted from PlayStation Network services.

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What This Code Means

WS-37398-0 signals a temporary enforcement action applied to the account. The restriction limits access to certain online features. This is a platform-level decision rather than a system malfunction. The code does not specify the duration or cause. Temporary bans may expire automatically.

Where Users Usually See This Code

PSN sign-in screens
Online feature access prompts
Account-related notifications

Why This Code Appears

Temporary enforcement applied
Account review or restriction period active
Policy checks triggered

What Typically Happens Next

Online access remains limited
Account status may update after restriction period
Services may restore automatically

What This Code Is Not

It is not a permanent account ban
It is not a console error
It is not a payment issue

Troubleshooting Checklist

□ Monitor account access status
□ Review official communications
□ Allow time for restriction to lift

Notes And Edge Cases

Restriction duration is not always visible. Regional enforcement practices may differ.

Related Codes

8 links

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