Healthcare Error Code
Healthcare Insurance / Medical Billing
Remittance Advice Remark Codes (RARC)
N272 | Coordination of benefits issue
Industry
Healthcare
Canonical
/healthcare/error-codes/n272/
Last Updated
Feb 25, 2026
Summary
This code indicates that a coordination of benefits issue affected claim processing.
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What This Code Means
N272 is used when multiple coverages exist and payer responsibility needs clarification. Coordination of benefits determines which payer is primary. The code does not deny the service itself. Payment outcomes depend on payer order and policy rules.
Where Users Usually See This Code
- Remittance advice remarks
- EOB statements
- Coordination of benefits notices
Why This Code Appears
- Multiple insurance policies exist
- Primary payer not clearly identified
- Prior payer adjudication required
What Typically Happens Next
- Claim processing is adjusted or delayed
- Responsibility may shift between payers
- Final payment issued after coordination
What This Code Is Not
- It is not a coverage exclusion
- It is not a billing error
- It is not patient responsibility by default
Troubleshooting Checklist
- □ Review coordination of benefits details
- □ Confirm payer order
- □ Monitor claim status
Notes And Edge Cases
Coordination rules vary by payer. Timing of adjudication exchanges can affect outcomes.
Related Codes
8 links
- CO-23 CodeImpact of prior payer adjudication
- CO-22 CodeCare may be covered by another payer
- N20 CodeService not payable
- N240 CodeIncomplete claim
- N216 CodeMissing authorization
- N286 CodeMissing/incomplete documentation
- N290 CodeMissing/incomplete provider identifier
- M184 CodeIncorrect patient
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