Healthcare Error Code
Healthcare Insurance / Medical Billing
Remittance Advice Remark Codes (RARC)

N432 | Missing/incomplete information

Industry
Healthcare
Canonical
/healthcare/error-codes/n432/
Last Updated
Feb 25, 2026
Summary

This code indicates that required information was missing or incomplete for claim processing.

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What This Code Means

N432 is used to signal that essential data elements were not provided or were incomplete. The payer cannot fully adjudicate the claim without the missing information. This is an administrative issue rather than a coverage determination. The service itself may be covered once the information gap is resolved. The code serves as a clarification remark supporting other adjustment codes.

Where Users Usually See This Code

  • ERA remark fields
  • Claim rejection details
  • Claim status messages

Why This Code Appears

  • Required data fields were incomplete
  • Information did not meet payer specifications
  • Submission did not include mandatory elements

What Typically Happens Next

  • The claim is not fully processed
  • Reprocessing may be required
  • Payment is delayed

What This Code Is Not

  • It is not a coverage denial
  • It is not a contractual adjustment
  • It is not a permanent rejection

Troubleshooting Checklist

  • Review payer data requirements
  • Verify completeness of submitted information
  • Monitor claim status updates

Notes And Edge Cases

Different payers have different data requirements. Electronic submissions reduce but do not eliminate missing information issues.

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