POS Systems Error Codes

Point-of-sale system errors across checkout, sync, configuration, and operational workflows.

Point-of-sale (POS) systems combine software, peripherals, networking, and payment processing. Errors may be shown as short codes, device prompts, or workflow messages during checkout, settlement, or configuration.

This hub focuses on real-world POS error identifiers and the most common operational contexts where they appear. Content emphasizes safe, business-friendly troubleshooting: connectivity checks, device status verification, and confirming configuration.

What you'll find here

  • Operating system, firmware, and device codes mapped to plain-language meanings
  • Safe troubleshooting checklists that avoid risky or invasive instructions
  • Related-code links to help you move between nearby prefixes and families
  • Featured and recently indexed pages for fast discovery

Recently Indexed

18 codes

00 - Approved

POS Systems Feb 27, 2026

The authorization was approved and the transaction can proceed.

01 - Refer to issuer

POS Systems Feb 27, 2026

The transaction requires additional handling; the merchant may be instructed to contact the issuer.

03 - Invalid merchant

POS Systems Feb 27, 2026

The merchant identifier or acquiring setup is not recognized or not permitted for this transaction.

04 - Pick up card

POS Systems Feb 27, 2026

The issuer indicates the card should be retained and the transaction should not proceed.

06 - Error

POS Systems Feb 27, 2026

A generic issuer or network error occurred; the transaction could not be processed as submitted.

15 - No such issuer

POS Systems Feb 27, 2026

The card issuer could not be identified or the routing information was not recognized.

30 - Format error

POS Systems Feb 27, 2026

The authorization request format was invalid or could not be parsed by the receiver.

41 - Lost card

POS Systems Feb 27, 2026

The issuer indicates the card is reported lost; the authorization should be declined.

43 - Stolen card

POS Systems Feb 27, 2026

The issuer indicates the card is reported stolen; the authorization should be declined.

05 - Do not honor

POS Systems Feb 27, 2026

A card transaction was declined with a non-specific “do not honor” response.

13 - Invalid amount

POS Systems Feb 27, 2026

The transaction amount was not accepted by the processor or issuer.

51 - Insufficient funds

POS Systems Feb 27, 2026

The issuer declined because the account did not have sufficient available funds or credit.

54 - Expired card

POS Systems Feb 27, 2026

The card expiration date failed validation during authorization.

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Reading POS system errors

When a POS issue appears, first identify the layer:

  • POS app (login, menu sync, order routing)
  • Payment processing (authorization/settlement status)
  • Peripheral devices (printers, scanners, terminals)
  • Network (WAN/DNS/DHCP issues)

Safe steps generally include confirming internet connectivity, verifying device pairing, checking service status pages, and retrying after a controlled restart of the affected component.

Frequently Asked Questions

Are POS errors the same as card decline codes?

Not always. Some POS errors are internal workflow issues, while others represent processor or network outcomes.

Should I keep retrying failed charges?

Avoid repeated retries if you’re unsure whether a transaction succeeded. Confirm the final status in the POS and processor record.

Do POS errors usually mean hardware is broken?

Often not. Many are configuration or connectivity issues, especially during updates or network changes.

What’s the safest first check?

Confirm connectivity and the status of required services (internet, POS backend, payment processor).

Do you cover vendor-specific POS platforms?

Only when the error identifiers are widely documented and reliably mapped.

Can a POS issue be caused by time/date settings?

Yes. Incorrect device time can affect TLS/SSL connections and authentication flows.

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