POS Terminals Error Codes

Card-present terminal errors and device prompts during authorization, settlement, and configuration.

POS terminals and card-present devices can display short error prompts during authorization, settlement, batch close, or device pairing. Some identifiers are processor-related, while others reflect local configuration, connectivity, or device state.

This hub focuses on common, recognizable POS terminal error identifiers and what they typically indicate at a high level. Pages avoid guessing processor-specific meanings when the device only shows a generic prompt.

What you'll find here

  • Operating system, firmware, and device codes mapped to plain-language meanings
  • Safe troubleshooting checklists that avoid risky or invasive instructions
  • Related-code links to help you move between nearby prefixes and families
  • Featured and recently indexed pages for fast discovery

Recently Indexed

18 codes

EMV FALLBACK - Chip fallback

POS Terminals Feb 27, 2026

The terminal could not complete a chip read and is requesting a fallback method per EMV rules.

PIN PAD - PIN pad inoperative

POS Terminals Feb 27, 2026

The PIN entry device is not available or not responding, so PIN-based transactions cannot proceed.

REVERSAL - Reversal required

POS Terminals Feb 27, 2026

The processor indicates a reversal/void is required to correct an incomplete or errored transaction state.

SIGNATURE - Signature required

POS Terminals Feb 27, 2026

The transaction is approved or conditionally approved but requires signature verification per the processing rules.

TAMPER - Tamper detected

POS Terminals Feb 27, 2026

The terminal detected a tamper condition and disabled sensitive functions to protect encryption keys.

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Troubleshooting POS terminal errors

Start by separating these scenarios:

  • Payment decision (decline vs technical failure)
  • Connectivity (cellular/Wi‑Fi/Ethernet)
  • Batch/settlement (end-of-day close)
  • Configuration (TID/MID, keys, updates)

Safe steps include checking network signal, confirming the terminal has the correct merchant configuration, and reviewing processor dashboards for final transaction state.

Frequently Asked Questions

Are all terminal prompts standard?

No. Devices, gateways, and processors vary widely. This hub only includes identifiers that are commonly documented and searched.

What’s the difference between “declined” and “error”?

Declines are payment decisions. Errors are technical failures (connectivity, configuration, or device state).

Can a terminal show an error even if the payment went through?

Yes. Timeouts can occur after submission. Always confirm final status in the processor record.

Should I re-run the card if I saw a timeout?

Confirm whether an authorization exists first to avoid duplicates.

Do updates cause terminal errors?

They can, especially if keys or software updates are incomplete.

What’s the safest first check?

Verify connectivity and confirm whether other terminals are impacted.

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