POS Terminals Error Code
Systems & Devices
POS Terminals

DUPLICATE | Duplicate transaction

Industry
Systems & Devices
Canonical
/systems/pos-terminals/error-codes/duplicate-transaction/
Last Updated
Feb 27, 2026
Summary

The terminal/processor detected a potential duplicate transaction and blocked it to prevent double-charging.

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What This Code Means

Duplicate transaction messages occur when the processor or terminal detects a repeated authorization attempt that matches a recent transaction (same amount/card/merchant/time window). This is intended to prevent accidental double charges.

Where Users Usually See This Code

  • Immediately retrying after a timeout
  • Cashier resubmits the same sale

Why This Code Appears

  • Previous transaction outcome was not confirmed
  • Duplicate prevention window is active

What Typically Happens Next

  • Terminal blocks the second attempt
  • Merchant should verify the first transaction’s final status

What This Code Is Not

  • It is not proof the customer was charged twice
  • It is not a “declined” card status

Troubleshooting Checklist

  • Check terminal history/batch to confirm whether the original transaction completed
  • If the status is unknown, contact the processor before retrying

Notes And Edge Cases

Duplicate detection rules vary by processor; some allow override only through support.

Related Codes

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