POS Terminals Error Code
Systems & Devices
POS Terminals
DUPLICATE | Duplicate transaction
Industry
Systems & Devices
Canonical
/systems/pos-terminals/error-codes/duplicate-transaction/
Last Updated
Feb 27, 2026
Summary
The terminal/processor detected a potential duplicate transaction and blocked it to prevent double-charging.
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What This Code Means
Duplicate transaction messages occur when the processor or terminal detects a repeated authorization attempt that matches a recent transaction (same amount/card/merchant/time window). This is intended to prevent accidental double charges.
Where Users Usually See This Code
- Immediately retrying after a timeout
- Cashier resubmits the same sale
Why This Code Appears
- Previous transaction outcome was not confirmed
- Duplicate prevention window is active
What Typically Happens Next
- Terminal blocks the second attempt
- Merchant should verify the first transaction’s final status
What This Code Is Not
- It is not proof the customer was charged twice
- It is not a “declined” card status
Troubleshooting Checklist
- □ Check terminal history/batch to confirm whether the original transaction completed
- □ If the status is unknown, contact the processor before retrying
Notes And Edge Cases
Duplicate detection rules vary by processor; some allow override only through support.
Related Codes
8 links
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