Printers Error Code
Systems & Devices
Printers
0x97 | Fatal error
Industry
Systems & Devices
Canonical
/systems/printers/error-codes/0x97/
Last Updated
Feb 27, 2026
Summary
A printer reported a fatal internal error condition and stopped normal operation.
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What This Code Means
0x97 is widely known in some printer families as a fatal internal error category. The precise cause can vary by model, but it typically indicates the device hit a condition it cannot recover from without service or a hard reset.
Where Users Usually See This Code
- Printer LCD/panel error screen
- After power interruptions or repeated jam events
Why This Code Appears
- Internal hardware fault or sensor failure
- Firmware state corruption
- Power instability during operation
What Typically Happens Next
- Printer stops and may require power cycle or service
What This Code Is Not
- It is not a simple “low ink” warning
- It is not necessarily fixable by driver reinstall
Troubleshooting Checklist
- □ Power-cycle the printer (unplug briefly) and retry
- □ Remove external accessories and test in a minimal configuration
- □ Update firmware if the printer can boot normally
- □ Use official support if the code returns immediately
Notes And Edge Cases
Hex error codes are often model-specific; consult the exact service manual for definitive interpretation.
Related Codes
8 links
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