0x800B0109 - Certificate chain not trusted
Windows could not validate a certificate chain to a trusted root authority.
Authentication, policy, and security enforcement errors with conservative, log-first troubleshooting guidance.
Security-related failures can surface as login status codes, authentication errors, certificate validation problems, or policy blocks enforced by the operating system or a security product. These identifiers are often intentionally terse to reduce data leakage.
This hub documents commonly searched security error codes and what they generally represent, focusing on safe diagnostics. When a code’s meaning depends on private policy or internal logs, the page avoids speculation.
Windows could not validate a certificate chain to a trusted root authority.
Windows could not complete certificate revocation checking, often because the revocation server could not be reached.
The user is not permitted to log on at this time based on account restrictions.
The account is not allowed to log on using the requested logon type (e.g., RDP, service, network).
The specified user name does not exist or could not be found by the authentication system.
The account is not allowed to log on from the workstation or host it attempted to access.
The account password has expired and must be changed before login can succeed.
Authentication failed because the client and domain controller times differ beyond allowed limits.
Authentication failed due to an account restriction rather than incorrect credentials.
The account requires the password to be changed before it can be used to log on.
A certificate or secure connection validation step failed.
A security layer could not find credentials to complete authentication.
The security layer did not recognize the credential type or required material.
A security provider encountered an internal failure while processing the request.
A security token or credential material was not accepted as valid.
Authentication failed because the provided password was not accepted.
Authentication failed because credentials or required validation did not succeed.
Authentication failed because the account is disabled.
Windows could not complete certificate revocation checking, often because the revocation server could not be reached.
Windows could not validate a certificate chain to a trusted root authority.
The specified user name does not exist or could not be found by the authentication system.
The user is not permitted to log on at this time based on account restrictions.
The account is not allowed to log on from the workstation or host it attempted to access.
The account password has expired and must be changed before login can succeed.
Authentication failed because the client and domain controller times differ beyond allowed limits.
The account is not allowed to log on using the requested logon type (e.g., RDP, service, network).
Authentication failed due to an account restriction rather than incorrect credentials.
The account requires the password to be changed before it can be used to log on.
The security layer did not recognize the credential type or required material.
A certificate or secure connection validation step failed.
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Security codes often require context:
Start with safe checks: confirm the correct credentials, verify time and time zone, check account status, and review any available audit logs. Avoid disabling security controls as a troubleshooting step.
Many systems intentionally hide detail to prevent information disclosure. Logs and admin portals typically contain the real explanation.
Yes. Incorrect time can break certificate validation and token lifetimes.
No. The site avoids guidance that reduces protection. Use vendor-recommended diagnostics instead.
They’re related concepts but not the same. HTTP status codes describe web responses; security codes can be OS, directory, or product-specific.
Check account status and review the relevant audit logs (directory, device, and application logs).
No. Even when codes look similar, meanings can differ by product and platform.