013 | Cannot connect to wireless network

What This Code Means

Where Users Usually See This Code

• During Wi‑Fi setup
• After changing router SSID/password

Why This Code Appears

• Wrong Wi‑Fi password
• Weak signal or interference
• Router compatibility settings (band, security mode)

What Typically Happens Next

• Device remains offline until it can join Wi‑Fi

What This Code Is Not

• It is not an account activation error by itself
• It is not proof the internet is down

Troubleshooting Checklist

• □ Re-enter Wi‑Fi credentials carefully
• □ Move the device closer to the router to test signal
• □ Restart router and Roku

Notes And Edge Cases