Smart Devices Error Code
Systems & Devices
Smart Devices

014.10 | Wi‑Fi connection error

Industry
Systems & Devices
Canonical
/systems/smart-devices/error-codes/014-10/
Last Updated
Feb 27, 2026
Summary

A Roku device reported a wireless connectivity issue while trying to connect or stay connected.

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What This Code Means

Roku 014.xx codes are commonly associated with wireless connectivity problems. Sub-variants like 014.10 can indicate the device cannot complete a stable Wi‑Fi connection.

Where Users Usually See This Code

  • During Wi‑Fi setup
  • When launching channels that require internet access

Why This Code Appears

  • Weak Wi‑Fi signal or interference
  • Router security mode compatibility issues
  • DHCP or DNS configuration problems

What Typically Happens Next

  • Apps fail to load or device shows “not connected”

What This Code Is Not

  • It is not a remote pairing error
  • It is not a subscription/account billing error

Troubleshooting Checklist

  • Restart the router and Roku device
  • Move closer to the router to test signal strength
  • Forget the network and reconnect

Notes And Edge Cases

Dual-band routers may require selecting the band with the best signal for the device’s location.

Related Codes

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