Smart Devices Error Code
Systems & Devices
Smart Devices
014.10 | Wi‑Fi connection error
Industry
Systems & Devices
Canonical
/systems/smart-devices/error-codes/014-10/
Last Updated
Feb 27, 2026
Summary
A Roku device reported a wireless connectivity issue while trying to connect or stay connected.
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What This Code Means
Roku 014.xx codes are commonly associated with wireless connectivity problems. Sub-variants like 014.10 can indicate the device cannot complete a stable Wi‑Fi connection.
Where Users Usually See This Code
- During Wi‑Fi setup
- When launching channels that require internet access
Why This Code Appears
- Weak Wi‑Fi signal or interference
- Router security mode compatibility issues
- DHCP or DNS configuration problems
What Typically Happens Next
- Apps fail to load or device shows “not connected”
What This Code Is Not
- It is not a remote pairing error
- It is not a subscription/account billing error
Troubleshooting Checklist
- □ Restart the router and Roku device
- □ Move closer to the router to test signal strength
- □ Forget the network and reconnect
Notes And Edge Cases
Dual-band routers may require selecting the band with the best signal for the device’s location.
Related Codes
8 links
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