Smart Devices Error Code
Systems & Devices
Smart Devices
014.11 | Wi‑Fi connection error
Industry
Systems & Devices
Canonical
/systems/smart-devices/error-codes/014-11/
Last Updated
Feb 27, 2026
Summary
A Roku device reported a Wi‑Fi connection issue and could not reliably reach the internet.
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What This Code Means
Roku 014.xx errors are wireless connectivity errors. 014.11 is commonly treated as a variant indicating the device can’t complete a stable connection needed to access online services.
Where Users Usually See This Code
- When connecting to Wi‑Fi
- During channel launch or software update checks
Why This Code Appears
- Wi‑Fi interference or weak signal
- Router security/compatibility settings
- Network configuration issues (DHCP/DNS)
What Typically Happens Next
- Device remains offline or experiences intermittent connectivity
What This Code Is Not
- It is not a Roku account activation error
- It is not a hardware “overheating” code
Troubleshooting Checklist
- □ Restart router and Roku
- □ Forget and re-add the Wi‑Fi network
- □ Test on a different network to isolate router restrictions
Notes And Edge Cases
Some ISP routers use aggressive band steering; separating 2.4GHz/5GHz SSIDs can improve stability in some setups.
Related Codes
8 links
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