Smart Devices Error Code
Systems & Devices
Smart Devices
014.20 | Weak Wi‑Fi signal
Industry
Systems & Devices
Canonical
/systems/smart-devices/error-codes/014-20/
Last Updated
Feb 27, 2026
Summary
A Roku device indicates the wireless signal strength is insufficient for reliable connectivity.
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What This Code Means
Roku 014.xx connectivity variants can indicate Wi‑Fi quality issues. 014.20 is commonly associated with needing better Wi‑Fi signal strength or more stable wireless conditions.
Where Users Usually See This Code
- When the device is far from the router
- When walls/interference reduce signal quality
Why This Code Appears
- Weak signal or interference
- Router placement and channel congestion
What Typically Happens Next
- Streaming may fail or be unstable until signal improves
What This Code Is Not
- It is not a billing/account issue
- It is not a TV display error
Troubleshooting Checklist
- □ Move the device or router closer
- □ Use a less congested Wi‑Fi channel
- □ Consider Ethernet if available
Notes And Edge Cases
Wi‑Fi signal strength and internet speed are different; improving signal doesn’t always fix ISP-side issues.
Related Codes
8 links
- 017 CodePoor wireless signal
- 018 CodeService unavailable
- 014.30 CodeWireless signal or authentication issue
- 013 CodeCannot connect to wireless network
- 002 CodeActivation or setup error
- 004 CodeActivation or setup error
- 014.10 CodeWi‑Fi connection error
- 014 CodeCannot connect to wireless network
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