Claims Processing Error Code
Insurance / Claims Processing
X12 EDI 997 Acknowledgment (AK5)

AK5-W | Rejected (Assurance Failed)

Industry
Insurance
Canonical
/insurance/claims-processing/error-codes/ak5-w/
Last Updated
Apr 16, 2026
Summary

AK5-W means the 997 transaction set was rejected because assurance failed validity tests.

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What This Code Means

AK5 “W” is a rejection tied to assurance/security validity checks. In real workflows, treat it as a transport/security problem until proven otherwise.

Step-by-step fix

1) Confirm you are sending through the correct secure channel and partner endpoint.

2) Validate certificates/keys and any signing/encryption settings required by the partner.

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Related Codes

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