Claims Processing Error Code
Insurance / Claims Processing
X12 EDI 997 Acknowledgment (AK5)
AK5-W | Rejected (Assurance Failed)
Industry
Insurance
Canonical
/insurance/claims-processing/error-codes/ak5-w/
Last Updated
Apr 16, 2026
Summary
AK5-W means the 997 transaction set was rejected because assurance failed validity tests.
Learn More
Use these links to pivot between the directory, a focused guide, and nearby related codes.
Guides
ADVERTISEMENT
Advertisement
Ad slot: code-after-summary
What This Code Means
AK5 “W” is a rejection tied to assurance/security validity checks. In real workflows, treat it as a transport/security problem until proven otherwise.
Step-by-step fix
1) Confirm you are sending through the correct secure channel and partner endpoint.
2) Validate certificates/keys and any signing/encryption settings required by the partner.
ADVERTISEMENT
Advertisement
Ad slot: code-mid-content
ADVERTISEMENT
Advertisement
Ad slot: code-near-bottom
Related Codes
8 links
- AK9-W CodeGroup Rejected (Assurance Failed)
- AK5-M CodeRejected (MAC Failed)
- AK5-X CodeRejected (Decryption Content Unreadable)
- AK5-A CodeTransaction Set Accepted
- AK5-R CodeTransaction Set Rejected
- AK9-M CodeGroup Rejected (MAC Failed)
- AK9-P CodePartially Accepted
- AK5-E CodeAccepted But Errors Were Noted